Ignorance of the law is no excuse
How is it that people in NY do not understand the mandatory generic law?
YOUR PRESCRIPTION WILL BE FILLED GENERICALLY IF THE PRESCRIBER DOES NOT WRITE DAW IN THE BOX BELOW.
Understand this. I don’t care if your insurance prefers brand name. I don’t care if you think the brand is far superior to the generic. If your doctor doesn’t put those 3 letters in that box, I can’t give you brand.
“What if you don’t have the generic?” she asks. “If no generic is available, the prescription will be filled with the Brand name.”
“What if you’re just out of it?”
“According to our pharmacists interpretation we have to order it in, we can not substitute brand for generic. According to NY LAW, only your doctor has the right to tell us that he wants you to have brand name medication.”
So she asks for the script back. Sure, if you wanna try every pharmacy in the area, but they will all tell you this same thing. Its not company policy, its THE LAW.
So what does she do? Scribbles DAW on the Rx and hands it back. “There. You can’t prove it wasn’t on there before.”
Umm yes, I can. I scanned the RX in the computer when I took it in. I have not yet deleted it. Its still there. Furthermore you are on CAMERA illegally modifying a prescription.
So I documented that the patient had modified the Rx, and she reluctantly accepted the generic.
Tags: Frustrations, People | |
