My new project
Actually not work related at all. I have mentioned a few time previously that I am very technology oriented.
Tomorrow, the parts will be delivered for my new computer. I will be custom building this from scratch, and have very high standards for my work.
I’ll have to post some pictures of assembly and the finished project for you all. (I think I have readers…)
Now for the work related.
Woman comes in. Says she wants to transfer from the grocery store pharmacy down the street.
I say sure, we can do that, let me get you in the computer.
So I ask all the necessary questions, and it seems this woman is getting very agitated.
Rx is for Valtrex. Theres been a recent outbreak, its near the end of the week (order wise, I place my order tomorrow)
“What? How can you be out of this? Its a very common medication!”
“Ma’am, I’m not out, I just don’t have enough.”
“What do you mean you don’t have enough? You have to have enough!
“Well, I have one bottle left. But your doctor wrote for taking two a day.”
“Gimmie the bottle then. You can order more for the next person.”
“Well, the medication only comes in bottles of thirty. So you would only be getting 15 days worth.
“Well, what are you going to do about it?”
“I’ll give you ten tablets to hold you over, I’ll have more in tomorrow.”
“I’ll have you know that I used to work in my fathers pharmacy as a tech!”
At this point she’s making quite a fuss around the counter and the pharmacist walks up.
“Well then you must know you can’t make everybody happy then” he says, “I’m not going to give you all that we have on hand, so the next guy is out of luck. It doesn’t work like that.”
“I’d be happy to call around and see who else has the medication for you, in this quantity.” I said, knowing full well the reason she was coming here, was because the other pharmacy was out.
“Never mind, just give me the 10 pills.”
“Certainly. We’ll have the ready in fifteen to twenty minutes.”
“WHAT?!? I’m not waiting that long for 10 freaking pills! Why is it going to take that long? Thers nobody here!”
(Not true, I have 10 other customers in various stages, all milling about the store not hovering over the counter”
“Well, ma’am, you are a new customer with us, and until I get the prescription billed through, I don’t know if I need to call your insurance, and that can take extra time. We’ll try to have it as ready as possible.”
She’s just as rude at the register. I have the joy of ringing her out. (The other tech is on lunch).
“Thats going to be $15.00 today.”
“But thats what I normally pay for 60!”
“When the computer system runs a partial fill, the insurance returns a copay. Some make you pay all up front, other companies only what you get, still others do it 50/50.”
“I better not have a charge when I pick up the rest tomorrow.”
She storms off, taking the 10 tabs.
I guarantee I’ll see her tomorrow before my delivery comes. Even told her that we don’t usually get a delivery before noon.
Now had she been nice, I would have suggested calling her md and oking
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